Meet The Bright Oak Team - Kelly Jago


Kelly Jago

Kelly Jago is Bright Oak’s Senior Debt Advisor. Before joining the team she has worked within the Insolvency industry dealing with both personal and corporate debt. Kelly is also legally trained

Kelly holds the Edexcel approved Level 3 Advanced Certificate in Debt Resolution.

Kelly is primarily responsible for ensuring the that we provide the highest quality of initial advice to enquirers. A major part of her role is to keep up with technical developments in debt solution availability and to ensure colleagues are kept up to date. Kelly personally handles a significant number of new enquiries and provides advice on the full range of potential solutions.

Kelly joined Bright Oak as it provided an opportunity to work within an organisation focussed on quality rather than volume.

“Debt advice can touch people at a difficult or vulnerable time in their lives. I’m proud to work within a company that prioritises the interests of the client rather than selling to maximise profits. I have been given the autonomy to work with colleagues to prioritise technical knowledge and best advice”.

Kelly also manages the creditor and client liason for a significant number of our debt management clients.

“By actively managing debt management plans for many clients I am in touch with the connection between advising people towards a particular decision and then making it work. The right advice is worthless without proper delivery”.

Kelly holds a Bachelor of Law degree and the postgraduate legal LPC qualification.

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“I want to thank you so much for what you are doing for me as I have never been
in trouble like this before and did not know where to turn. I thank you once
again as you are my light at the end of the tunnel."
(Mr D – by email)

“I can’t thank you enough for everything that you’re doing for me.....thanks
again for everything Kelly, you’ve been a total rock."
(Mr F – International – May 2009)

“Thank you for your help and efficiency” (Mr & Mrs F – Southern England)

 


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