Do you feel that your debt management plan is not working?

Are you concerned your money isn’t being paid to your creditors quickly enough?

Tired of speaking to a different person every time you call?

Are you treated like a number rather than a person by your DMP provider?

Is your debt management company slow to respond to your requests?

Bright Oak is frequently contacted by people who are already in debt management plans and who are not happy with the service they are receiving.

These concerns broadly arise from two main scenarios:

Firstly many people find that the commercial debt management companies they have employed lose interest once they have received the initial fee(s) from the client. Concerns include a lack of response to requests, insufficient updates on progress and problems with slow or non-payment of money due to creditors.

Secondly some people find they have entered into debt management plans with free DMP organisations that aren’t meeting their expectations for service quality. Paying for a quality debt management service is considered worthwhile by many people.

Changing debt management plan provider can be easy. Under OFT debt management guidelines nobody should be tied-in to their existing provider.

Bright Oak offers a switching-service to those seeking to find a new DMP company:

• Using the work you have already completed with the existing debt management organisation we can quickly contact your creditors.
  
• Any existing arrangements with creditors can normally be maintained to avoid disruption.
  
• Any creditors who have failed to respond to the original proposal, who continue to contact you directly, or who have objected to the original proposal can be proactively contacted within a very short space of time from your first contact with us.
  
• Payments to creditors can usually continue as normal or in many cases be accelerated.

We can normally waive our initial fees where a significant amount of detail (from the existing debt management plan provider) can be provided to us.

Because your situation is unique you can contact us without any commitment to investigate whether changing your debt management plan to Bright Oak will be of benefit to you. If we don’t think it will help you we’ll explain why. If we believe we can help you and your debt management plan we’ll explain how.

Please call us, or complete the “switching” contact form below so that we can get in touch with you.