The Money Advice Service

 

Citizens Advice

 

You can access local debt and money help via Citizens Advice in England, Scotland, Wales (or Cymraeg), and Northern Ireland.

 

Free Credit Reports

 

There are three main credit reference agencies in the UK. The content of the reports that they each provide may differ.

 

Free reports from each of the three main credit reference agencies are available at:

 

Experian - via MoneySavingExpert.com

Equifax via ClearScore

TransUnion via Credit Karma

 

Debt Advice & Debt Management Complaints

 

Debt advisers and debt management plan providers must be authorised and regulated by the Financial Conduct Authority.

 

If you have a complaint about an FCA regulated debt adviser or debt management plan provider you should initially notify the firm itself.

 

If this complaint isn’t resolved to your satisfaction you can then escalate it to the Financial Ombudsman Service.

 

Insolvency Practitioner Complaints

 

You should initially inform your insolvency practitioner if you have a complaint about their services.

 

If this complaint isn’t resolved to your satisfaction you can then escalate it to your trustee’s professional regulatory body. Complaints can be submitted via the Insolvency Practitioner Complaints Gateway.

 

Get Debt Management Advice

 

For debt advice enquiries you can contact our advice team.

 

Our advisers are professionally qualified, friendly, and experienced.

 

 

Author: Andrew Graveson

Qualified Debt Adviser & Bright Oak’s Founder

 

Page Last Updated: 26/07/2020

 

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