The Money Advice Service can connect you with free sources of debt counselling, debt adjusting, and credit information services.
Tel: 0800 138 7777
You can access local debt and money help via Citizens Advice in England, Scotland, Wales (or Cymraeg), and Northern Ireland.
There are three main credit reference agencies in the UK. The content of the reports that they each provide may differ.
Free reports from each of the three main credit reference agencies are available at:
Experian - via MoneySavingExpert.com
Equifax via ClearScore
TransUnion via Credit Karma
Debt advisers and debt management plan providers must be authorised and regulated by the Financial Conduct Authority.
If you have a complaint about an FCA regulated debt adviser or debt management plan provider you should initially notify the firm itself.
If this complaint isn’t resolved to your satisfaction you can then escalate it to the Financial Ombudsman Service.
You should initially inform your insolvency practitioner if you have a complaint about their services.
If this complaint isn’t resolved to your satisfaction you can then escalate it to your trustee’s professional regulatory body. Complaints can be submitted via the Insolvency Practitioner Complaints Gateway.
For debt advice enquiries you can contact our advice team.
Our advisers are professionally qualified, friendly, and experienced.
Author: Andrew Graveson
Qualified Debt Adviser & Bright Oak’s Founder
Page Last Updated: 26/07/2020
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The Money Advice Service provides details of organisations that offer free debt advice and services.
(c) Bright Oak Ltd. Company Number: 06774006. Data Protection Registration: Z1657982.
Telephone calls may be monitored or recorded. Authorised and regulated by the Financial Conduct Authority.
Bright Oak, Cardiff House, Priority Business Park, Barry, CF63 2AW. Tel: 02920 492661.