Privacy Policy


This policy explains how your personal information will be treated when you access the Bright Oak website.

We will process and utilise the personal information that you provide in accordance with the Data Protection Act 1998.

Other than in the circumstances described below we will not supply your information to any third party without your consent except where required to do so by law.

The information that we collect:

When you visit this website we do not collect any personal identifying information without your knowledge.

If you complete one of the contact forms on the website we will collect whatever information that you choose to enter onto the contact form.

If you telephone us notes of the telephone call may be kept and the call may be recorded.

We may also use cookies. For an explanation of what this means please see the relevant section below.

What we do with Contact Form Information:

The information provided by you, on a contact form, is used to contact you by email or telephone. It is also used to inform the person contacting you about your circumstances as you have described them.

Safeguard of Information

We monitor our security procedures and standards to help prevent unauthorised access to personal information, improper use or disclosure, unauthorised modification and unlawful desturction or accidental loss.

We take data security very seriously and have numerous safeguards in place. However we cannot guarantee that these safeguards are, or will remain, adequate. We will use all reasonable endeavours to protect the integrity of the information that you provide.

Telephone Call Recording

Any calls with us may be recorded for the purposes of compliance, training and security.

Access to Personal Information

You have the right to request a copy of the personal information that we hold about you and have inaccuracies corrected.

Use of Cookies

We use Google Analytics cookies to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here to read how Google safeguards this data. You can opt out of being tracked by Google Analytics on all websites by clicking here. You can learn more about cookies in general at

Links to Other Websites

Links to other websites may be available on our website. We have no control over the privacy policies operated by such linked sites. We therefore accept no liability for the privacy polices of other sites or for the treatment of information provided by you to or on other sites.



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(c) Bright Oak Ltd. Company Number: 06774006. Data Protection Registration: Z1657982.
Telephone calls may be monitored or recorded. Authorised and regulated by the Financial Conduct Authority.
Bright Oak, Cardiff House, Priority Business Park, Barry, CF63 2AW. Tel: 02920 492661.