Switching Debt Management Companies


Do you feel that your debt management plan is not working?

Are you concerned your money isn’t being paid to your creditors quickly enough?

Tired of speaking to a different person every time at a call-centre?

Are you treated like a number rather than a person by your DMP provider?

Is your debt management company slow to respond to your requests?

Bright Oak is often contacted by people who are already in debt management plans and who are not happy with the service they are receiving. Switching their debt management plan to a new provider might be the answer.

Some people find that the commercial debt management companies they have chosen lose interest once they have received the upfront fees from their client. Concerns include a lack of response to requests, insufficient updates on progress and problems with slow or non-payment of money due to creditors.

Secondly, some people find they have entered into debt management plans organisations that simply aren’t meeting their expectations for service quality. Paying for a quality debt management service is considered worthwhile by many people.

Changing debt management plan provider is easy. Under FCA debt management guidelines firms aren’t allowed to create unreasonable barriers that prevent consumers from switching their business elsewhere.

Bright Oak offers a switching-service to those seeking to find a new DMP company:

  • Using the work you have already completed with the existing debt management organisation we can quickly contact your creditors.
  • Any existing arrangements with creditors can normally be maintained to avoid disruption.
  • Any creditors who have failed to respond to the original proposal, who continue to contact you directly, or who have objected to the original proposal can be proactively contacted within a very short space of time from your first contact with us.
  • Payments to creditors can usually continue as normal or in many cases be accelerated.

Would you like to find out whether we can provide you with an enhanced service if you switch your debt management plan to us? Contact us (without any commitment) to investigate whether changing your debt management plan to Bright Oak will be of benefit to you. If we don’t think it will help you we’ll explain why. If we believe we can help you, and provide you with a better service, we’ll explain how we can deliver that.

Please call us, or complete the “switching” contact form below so that we can get in touch with you.


"I'm considering changing DMP company"

  Your Name:
  Phone Number:
  Email Address:
  Amount of Unsecured Debt:
  Number of Creditors:


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